Communication Skills

Enhancing personal and professional communication.

Is it OK to read from notes, if I have Public Speaking Anxiety?

Is It Okay to Speak While Holding Notes? This is one of the most commonly asked questions and problems of novice speakers. Most of us have been taught to write essays and we have read many books, so when it comes to preparing for a speech, we are great at writing the speech. The Problem […]

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Why “agreeing to disagree” is holding you back

The problem with the Sandwich Feedback Method If you’re a member of Toastmasters International, you’ve likely learned about the Sandwich Method for delivering feedback. It follows this structure: Start with a positive comment – Acknowledge something well done. Introduce the negative feedback – Highlight an area for improvement. End with another positive comment – Soften

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Tips on dealing with negative feedback: The Nailing it method.

Receiving and processing negative feedback is not easy. It could be as simple as someone expressing their opinion or a business plan that does not generate revenue. This weekend I learnt about my friend’s brother who had committed suicide. He was an entrepreneur, like many of us, and unfortunately, his plans had not turned out

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